Shipping Policy

All orders are processed within 1–2 business days. Orders placed at weekends or on public holidays are processed the next working day.

Standard UK delivery arrives within 3–5 business days from dispatch. Express UK delivery, where available, arrives within 1–2 business days. International delivery typically takes 7–14 business days depending on destination.

Rates are calculated at checkout based on destination, weight and the service selected. Any promotional free shipping thresholds are shown on site.

Every order ships with tracking. You'll receive a tracking link by email as soon as your parcel leaves our warehouse.

International orders may be subject to import duties and taxes levied by the destination country. These are the responsibility of the recipient and are not included in our shipping charges unless stated at checkout.

If your order hasn't arrived within the estimated window, contact us at hello@lunaluxeliving.shop and we'll investigate with the carrier.